Privacy Policy

Information we collect

When you submit the callback form, we store only the details you choose to provide:

• Full name
• Phone number
• Enquiry topic
• An optional short, general message

Do not enter an identity number, sensitive medical information or documents, payment details, or bank details in the form.

Storage and access

The details are stored in the website’s private database. Access is limited to an authorized RightEx owner through a private administration page that requires authentication.

The enquiry details are not displayed on the public website, and RightEx does not publish them to the public.

Purposes and retention

We use the details to respond or call you back, carry out an initial review of the enquiry, coordinate follow-up, and document and track the enquiry.

Each enquiry record is assigned a retention limit of up to 12 months. Expired records are removed during routine clean-up, unless they are deleted earlier following an appropriate request.

Spam prevention

To limit automated or excessive requests, the site creates a short-lived pseudonymous technical identifier by hashing connection data together with a one-hour time window. This identifier is stored separately for up to two hours and is used only to limit the number of submissions.

The contact form does not store the raw network address in the enquiry record.

Access, correction, and deletion

You may ask to access, correct, or delete the information you submitted by contacting us by phone or email below. We will verify and handle the request within a reasonable time.

Privacy contact

For a privacy-related request, contact us in either of these ways: